Duke University/CFO
Global Business Outlook Survey
Second Quarter 2011

No individual firms are identified and only aggregate data are made public. Please respond by June 2. If you have any questions about this survey, please contact us.

1. Are you more or less optimistic about the U.S. economy compared to last quarter?
More optimistic
Less optimistic
No change
Rate your optimism about the U.S. economy on a scale from 0-100, with 0 being the least optimistic and 100 being the most optimistic.

2. Are you more or less optimistic about the financial prospects for your company compared to last quarter?
More optimistic
Less optimistic
No change
Rate your optimism about the financial prospects for your own company on a scale from 0-100, with 0 being the least optimistic and 100 being the most optimistic.

3. What are the top three external concerns facing your corporation? (rank #1, #2, #3)
   Consumer demand
   Cost of fuel
   Cost of non-fuel commodities
   Credit markets/interest rates
   Currency risk
   Environmental regulation
   Federal budget deficit
   Federal government agenda/policies
   Financial regulation
   Foreign competition
   Global financial instability
   Global political instability
   IFRS convergence
   National employment outlook
   Price pressure from competitors
   State or local government budget deficits
   Other:  

4. What are the top three internal, company-specific concerns for your corporation? (rank #1, #2, #3)
   Ability to forecast results
   Ability to maintain margins
   Attracting and retaining qualified employees
   Balance sheet weakness
   Cost of health care
   Counterparty risk
   Data security
   Maintaining morale/productivity
   Managing IT systems
   Pension obligations
   Protection of intellectual property
   Supply chain risk
   Working capital management
   Other:  

5. Relative to the previous 12 months, what will be your company's PERCENTAGE CHANGE during the next 12 months? (e.g., +3%, -2%, etc.) [Leave blank if not applicable.]
   Capital spending
   Cash on the balance sheet
   Dividends
   Earnings
   Health care costs
   Marketing/advertising spending
   Number of domestic full-time employees
   Number of domestic temporary employees
   Number of offshore outsourced employees
   Prices of your products
   Productivity (output per hour worked)
   Research and development spending
   Revenue
  
Share repurchases
   Technology spending
   Wages/Salaries

6a. How has your company been affected by high oil prices?
  Significantly negative effect
  Minor negative effect
  Not affected
  Minor positive effect
  Significant positive effect

6b. Has your company instituted any policies that help you manage high oil prices, or do you plan to institute such policies?
  Already
instituted
Plan to institute
within 12 months
Reduce business travel
Pass on price increases by raising our prices
Improve facility management (e.g., reduced lighting, more efficient HVAC)
Use more efficient shipping methods (e.g., consolidating shipments)
Increase telecommuting or teleconferencing
Use more efficient production processes
Use more fuel-efficient fleet
Negotiate fixed-price fuel contracts
Switch fuel sources - To what?  
Hedging
Other:  

7. How would you BEST describe your company's current staffing levels? (Please choose one)
  We are overstaffed for current demand
  We are appropriately staffed
  We are hiring
  We are short-staffed, but not yet able to hire due to lack of resources
  We are short-staffed and looking to hire, but we are having trouble finding the types of employees we need
  Other:  
  None of the above

8. Did your company make cuts in any of the following employee-related areas during the recession (from 2007-2009)? Have you already or will you restore these items to pre-recession levels by June 2012? (Please check all that apply in right and left columns)
  Check if reduced
or eliminated from
2007-2009
Check if you have already restored
or plan to restore to pre-recession
levels in the next 12 months
Hours worked per week
Employee training/development
Retirement benefits
Company contribution to employee health benefits
Company contribution to employee pension benefits / 401(k)
Company contribution to other employee benefits
(Please specify)   

9. What proportion of your company's capital spending is new investment versus replacement spending?
     Check here if no capital spending

  Type 0 if none
   % Replacement spending
   % New investment
 
   Total = 100%

10. How have the catastrophes in Japan affected your company's supply chain?
  Depleted our inventory
  Slowed our ability to complete orders
  Hurt our competitive position
  Benefited our competitive position
  Events in Japan have not affected our supply chain
  Other effects:  

11. Please rank your top three concerns about cloud computing.  (rank #1, #2, #3)
   Compliance
   Data security
   Functionality
   Integration with legacy systems
   Application lag time
   Subscription costs
   Other:  

 12. On May 23, 2011 the annual yield on 10-yr treasury bonds was 3.1%. Please complete the following:

a. Over the next 10 years, I expect the average annual S&P 500 return will be:


Worst Case: There is a 1-in-10
chance the actual average
return will be less than:

             %
Best Guess:
I expect the
return to be:

%
Best Case: There is a 1-in-10
chance the actual average
return will be greater than:

          %

b. During the next year, I expect the S&P 500 return will be:

Worst Case: There is a 1-in-10
chance the actual return will
be less than:

             %
Best Guess:
I expect the
return to be:

%
Best Case: There is a 1-in-10
chance the actual return will
be greater than:

          %

Please check one from each category that best describes your company:

     a. Industry

       Retail/Wholesale
       Mining/Construction
       Manufacturing
       Transportation/Energy
       Communications/Media
      Tech [Software/Biotech]
      Banking/Finance/Insurance
      Service/Consulting
      Healthcare/Pharmaceutical
      Other:  
  b. Sales Revenue  c. Number of Employees
       Less than $25 million
       $25-$99 million
       $100-$499 million
       $500-$999 million
       $1-$4.9 billion
       $5-$9.9 billion
       More than $10 billion
      Fewer than 100
      100-499
      500-999
      1,000-2,499
      2,500-4,999
      5,000-9,999
      More than 10,000
  d. Where are you personally located?   e. Ownership
       Northeast U.S.
       Mountain U.S.
       Midwest U.S.
       South Central U.S.
       South Atlantic U.S.
       Pacific U.S.
 Canada
 Central/Latin America
 Europe
 Asia
 Other 
      Public, NYSE
      Public, NASDAQ/AMEX
      Private
      Government
      Nonprofit
  f. Foreign Sales   g. What is your company's credit rating?
       0%
       1-24%
       25-50%
       More than 50%

   
  Check here if you do not have a rating, and please estimate what your rating would be.

  h. What do you estimate is your firm's overall weighted
      average cost of capital for 2011? (e.g., 11.2%)
  i. Your job title (e.g., CFO, Asst. Treasurer, etc.)
      %      



Duke University, 2011